Privacy Policy
Who We Are
Summit Labs LLC is a marketing automation company based in Southwest Virginia. We provide missed call auto-reply and lead management systems for local service businesses.
Contact: [email protected] | (276) 496-6998
Information We Collect
When you contact a business using our system, we may collect:
- Your phone number (from inbound call or text)
- Your name (if provided)
- The content of messages you send
How We Use Your Information
Information collected is used only to:
- Respond to your inquiry on behalf of the business you contacted
- Route your request to the appropriate service provider
- Send service-related follow-up messages related to your inquiry
We do not use your information for unrelated marketing or advertising purposes.
Text Messaging
By contacting a business using our system, you consent to receive text messages related to your inquiry. Message frequency varies based on your interactions.
Message and data rates may apply.
To opt out at any time, reply STOP to any message. You will receive one confirmation message and no further messages will be sent.
We do not use autodialer technology. All messages are sent in response to inbound inquiries only.
Data Sharing
We do not sell, trade, or share your personal information with third parties except:
- The business you originally contacted
- Service providers necessary to deliver our platform (e.g., SMS infrastructure)
- When required by law
Data Retention
We retain contact information only as long as necessary to provide services. You may request deletion of your information at any time by contacting us.
Your Rights
- Opt out of messages at any time by replying STOP
- Request access to information we hold about you
- Request deletion of your information
Contact Us
For privacy questions or to exercise your rights:
Email: [email protected]
Phone: (276) 496-6998
Summit Labs LLC — Southwest Virginia