Summit Labs — Automatic Review Requests
Summit Labs

Every finished job becomes a five-star review.

A text goes out the moment a job's marked complete. If a customer's not happy, you're alerted right away so you can make it right — before they've left a review anywhere.

Email us Call us
276-900-1851 — questions welcome, no pressure.
ticket no. 0247 9/18
J. Combs
Furnace tune-up — completed
Thanks for choosing us today. How was your service?
posted to google
This is the actual text your customer gets — nothing simulated.

Reviews don't happen on their own.

Happy customers forget
The job goes well, they mean to leave a review, then it slips their mind before they get around to it.
Unhappy ones go public first
A frustrated customer's first move is Google, not you, so you find out the same way everyone else does.
Asking manually doesn't scale
Remembering to text every customer after every job is one more thing on an already full day.

Runs itself after every job.

Four steps, none of them yours to remember.

1
Job marked complete
Your tech closes it out in the CRM, same as always.
2
Customer gets a text
An automatic message asks how the visit went.
3
Happy? Straight to Google
Four or five stars routes them to your review link directly.
4
Not happy? You hear first
Anything under four stars alerts you immediately, so you can reach out and fix it.

Questions before you sign up?

Call and talk it through, or shoot us a text — whichever's easier.

Monthly service
$197/mo, per location
Automatic review requests after every completed job
Follow-up sent to customers who haven't clicked
Instant alert to you on any negative feedback
Monthly results report
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